General Information

Appointments
For appointments, please contact us on 011-45565656 / +91-8527597171.

Accidents and Emergency
Our emergency department works round the clock. In case of any emergency, contact the casualty medical officer on 8800297600.

Ambulance Services 
We have two well equipped patient transport ambulances available for transporting patients to and from the hospital. For availing this service, please contact us on 8800297600 or 011-45565656.

General Guidelines, Rules and Regulations

• Food & Beverage : The dietary requirements of the patient will be catered as  recommended by the dietician at the time of serving the meals. The ala carte orders will be billed additionally.
• Room Facilities: on completion of the admission procedure, the patient would be escorted to the allocated room by a hospital personnel. He/ She will also brief you regarding the room facilities.
• Your room has been specially designed to provide you the comfort of a home ambience. All rooms are air-conditioned. A nurse call system is located at the patient’s bedside and in the bathroom for easy contact with the nurse.
• Please do not hesitate to use the nurse- call button in-case you need any assistance.
• All financial transactions are accepted in the form of Credit/Debit card, NEFT, UPI & Cash (Maximum cash deposit limit against one encounter / admission is INR 2,00,000/- only).
• Refund if any shall be made after the discharge. Mode of refund shall be maintained as Cheque / NEFT. Cash refund is not allowed except where refund amount is less than INR 10,000/-.
• A regular update will be provided on the interim bill status and attendants are requested to deposit the outstanding amount. Interim bill is based on the details available at the given point of time. Final bill may vary from the interim bill.
• Credit Facility: Credit Facility is offered only in case of corporate and insurance/ TPA’s having valid tie – ups.
• Room Vacation: The attendants shall vacate the room within one hour whenever the patient is shifted to any critical care area or for a surgery/procedure. In case attendant wants to retain the room (subject to availability of room), the room charges will be applicable in addition to the patient room charges / package.
• Patient will not be shifted for elective surgery/ procedure without financial clearance.
• Please do not keep any cash, mobile, jewellery and personal documents unattended in the patient’s room. Hospital will not be responsible for loss of any such personal belongings.
• Violence against medical, paramedical, other hospital staff and damage to hospital property are punishable offences.
• Please conserve water & electricity.

Patient's Food Timings:

Important Telephone Numbers/ Extension Numbers of the Hospital:

 Our Services and Facilities
Housekeeping

• Housekeeping will clean your room thrice a day to maintain hygiene.
• To save water, please ensure minimum wastage.
• Please do not flush solid waste such as cotton bandages sanitary napkins etc. in the toilets.
• We solicit your cooperation and support in keeping the hospital clean.
• Chewing paan or betel nut, smoking or drinking alcohol is not permitted in the hospital premises.
• Please do not dispose of any waste or rubbish anywhere other than the waste bins provided for the purpose.

Help us in making the hospital an “environment friendly zone”.